Frequently asked questions.

Choose a product, select Add to bag, then open your bag and continue to checkout. Enter your delivery details and payment, review your order, and place it. You will receive an order confirmation by email.

Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay. Payments are processed securely by our payment processor; we never see or store your full card number.

Yes, as long as it has not been dispatched. Email contact@ferave.store or call +1 667 291 8339 as soon as possible with your order number. Orders usually leave us within 1–3 business days.

We ship to addresses within the United States, including all 50 states and Washington, D.C. We do not ship internationally at the moment.

Standard shipping is free on every order. Orders are processed within 1–3 business days and delivered 3–5 business days after dispatch. See the Shipping Policy for details.

When your order is dispatched, we email you a shipping confirmation with a tracking number. Tracking can take up to 24 hours to update.

You can return unopened, sealed products within 30 days of delivery. We provide a free prepaid return label for eligible returns, and refunds go back to your original payment method within 5–10 business days. Read the full Returns & Refunds Policy.

We are sorry! Email contact@ferave.store within 7 days of delivery with your order number and a photo, and we will send a replacement or a full refund.

Nila is for nails and cuticles, Ambra for the face, Silra for hair ends, Cresta for the scalp, Dune for the body and Oraya for hair that needs richer leave-in care. If you would like to try several, The Argan Ritual brings Nila, Ambra, Silra and Cresta together.

All four serums: Nila (nails & cuticles), Ambra (face), Silra (hair ends) and Cresta (scalp) — $89.99 for the set, compared with $144.96 when bought separately.

Every Ferave serum is built around argan oil, pressed from the kernels of the argan tree native to Morocco. The full ingredient list (INCI) and size are printed on each product label and will be listed on its product page.

Yes, we recommend it. Ferave products are cosmetics for external use only. Patch test on a small area of skin 24 hours before first use, avoid contact with eyes, and stop use if irritation occurs. Keep out of reach of children. Our products are not intended to diagnose, treat, cure or prevent any disease.

Please check the ingredient list and consult your doctor or dermatologist before use if you have a skin condition, known allergies, or are pregnant or nursing.

Email contact@ferave.store or call +1 667 291 8339. We reply within 1–2 business days, Monday to Friday.